Good money, but poor management - Server/Waitress Walk-On's Employee Review

3.0
Aug 28, 2019
Recommend
CEO approval
Business Outlook

Pros

It is fairly busy throughout the year and you do have quiet a few regulars that come in. A lot of the other servers are very friendly and helpful. Management can be understanding of certain situations for call ins.

Cons

There is major favoritism that plays a part of good sections, getting to call-in, or getting promotions. They take advantage of their best workers by never promoting them because “nobody else will do the job right” if they move you up. They also punish all the servers as a “team” when some servers are not running food or sidework. They make everyone have two table sections and make their customers wait even longer!! That is just bad business. Yet they still refuse to fire the servers that are being lazy because the mangers like to flirt with them instead. Some management is also blatantly racist to their kitchen workers. They also suspend you for a week just for missing one thing on a mystery shop!!

Explore other reviews about Walk-On's

5.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay Flexible scheduling Good leadership

Cons

Restaurant business is stressful and high pressure

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Management after phasing out previous management over the last few months.

Cons

Hit or miss when it comes to money, and can be hypocritical depending on if you are the favorite.

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