2.0
Feb 19, 2011
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
Numerous store locations does offer opportunities for advancement. Salaried management pay and benefits on par (often better) than direct competitors.
Cons
Vision and direction from senior leadership confusing and often contradict direction given earlier, wasting money and resources. For the last two years, stores have been more focused on abstract "scorecards" and "processes" that the average customer really don't care about nor directly benefit from rather than just taking care of the customer. The recent "Clear Action Alley, Revisited" project, is yet one example. The long heralded Open Door policy has recently shut its doors.