Good place, but not great - Customer Specialist Walser Employee Review

Thank you for taking the time to share your feedback with us. We appreciate your honesty and value all positive and negative opinions, as they provide valuable insights for improvement. We would like to address your concerns and provide you with some clarification on the issues you raised. You are correct in stating that hard work translates to success at Walser, and one aspect of that work is creating a personal, customized experience for each customer. The customer experience is very important to us, so we take customer feedback seriously and will use it to continue improving our processes. Just as your opinion in this review is of value to us and will help us improve as employers, our customer reviews help us improve as a business and provider to the public. We encourage you to reach out to our anonymous HR hotline to discuss your concerns in more detail. Alternatively, you can contact Chief Human Resources Officer Sherry Schultz at sschultz@walser.com. Thank you.