Let’s start off with a quote that’s said quite frequently by GM’s, managers and higher ups, “You’re all replaceable” Working for Walser for quite a few years you get to see why there’s such a high turn over rate. You start off very excited, hearing there’s room for growth only to find out that you have to make it into the “popular” group like you’re back in high school. They don’t really value their employees that much even though they say they do. When it comes to PTO you’ll hear the term “unlimited PTO” but that’s not the case. It’s “open PTO” which means that it’s open to you from day 1. But you still get tracked and probably even more now and that they don’t have to pay it out when you leave the company. Managers seem all nice and great until the gossip chain comes into play and they use managers underneath them to relay information and talk about employees and customers behind their backs, like talking about someone because they are having a bad mental health day, or if a customer comes in with a low credit score. Believe me if someone in the low 500’s comes in, the whole store will know and you better believe that managers go and look at the credit report to see why it’s bad and then make comments. Breaks are slim to none. While in the store you can definitely take a break… maybe… for every 8 hours you work you are supposed to get two 15 minute breaks and a 30 minute break and have that actually be time to get away and TAKE A BREAK. You’ll never see the 15’s and then comes Saturdays, they don’t let you leave the dealership because it’s “busy and they provide you lunch”. Don’t fall for that. Yes for dealership employees on Saturdays they provide lunch, but will you get it? Sometimes. Half the time you’ll go to the lunch area and the foods all gone, or you get back there and while trying to eat your first bite and a manager come back and points at you saying you’re up and then proceeds to walk up with you to the customer then they walk back to go eat them selves. All they care about is the bottom line, they make it seem like they don’t care about you once you get in and start seeing with open eyes. They change the process WAY TO MUCH. They don’t let what they’re implementing take place and start working before they change it up. They are quick to say “this isn’t working” but they have only done something for what feels like a month and they don’t let the employees fully learn a process before changing it. The benefits are horrible and the worst I’ve seen in my 20 years off my working life. I also remember within my working career with Walser that they asked us to write reviews on glass door because they were only getting bad reviews. I wouldn’t be surprised if that’s happening still. So with the short reviews and 5 stars, take them with a grain of salt.
