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Walt Disney Company

Is this your company?

Great friendships but ageism and inexperienced management - Customer Service Walt Disney Company Employee Review

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy job. You will make great friends

Cons

ageism. Disney favors the young. If you are above 30 they pay you no mind. Managers are young and inexperienced . This sets you(the castmember) up for disaster. If the guests are angry, you will take the brunt .

Explore other reviews about Walt Disney Company

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment, full of hardworking people.

Cons

Often loses major communication with projects on a larger scale.

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Free passes to the parks and discount in the stores.

Cons

Management is disorganized, and the workplace culture is consistently challenging. Frequent organizational changes are introduced with little communication or clarity about the path forward, creating uncertainty and frustration. While some teams provide a better experience than others, a toxic environment is prevalent across much of the organization. Rather than investing in employee growth, development, and internal advancement, the culture often feels focused on limiting employees' potential instead of empowering them to succeed.

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