Good, but could be better - Sales Manager Waterton Employee Review

3.0
Dec 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Very flexible with hours, corporate team is fun and interactive with their hotels, Pay is decent and goals are fair. They do well at awarding their top talent. I had fun at this position. Free lunch in the cafeteria (although it's not so great). Free parking, monthly birthday parties.

Cons

Managers are hourly and are required to work 45 hours each week (not including lunch). This law of turning workers into hourly was a huge letdown. I stopped feeling like an adult. They have so much reporting for sales people. We had to report everything from our phone calls to emails, to site tours, to cold calls to visits. Everything had to be noted and our bonuses depended on it. At one point I was noting every single phone call I made in a day. Very little accountability from other departments. The sales team was blamed for everything. Corporate should be more careful when hiring directors at each property. They hired a bunch of new managers who really only seemed to care about themselves. Our new director barely showed up to work or worked minimal hours. Another director threatened to fire us within his 3rd week there and generally made us feel useless. This is why I left. I really missed our old culture with the previous managers. They cared and enjoyed being at work.

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Waterton Response
8y
I am sorry to hear that your experience working with Waterton missed the mark. We are trying to build a strong, inclusive and fun culture; and we continue to look for ways to focus on assessing new associates to ensure that they are good fits and align with our culture and values. If you would like to share more information, please feel free to contact me or any member of the HR team. We value your feedback as it helps us improve the experience for our Associates.

Explore other reviews about Waterton

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Site Team was very helpful and willing to extend a hand to get the job done even if they were busy with other tasks.

Cons

Management was able to do whatever they wanted.

2.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awarded time off for vacation.Left alone while trying to solve the company's issues

Cons

-Horrible neighborhood - Slap a bandaid on things without fixing it - No help from manager - Expect you to figure out - All problems , no help from manager - Turn over Rate is crazy

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