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Watts Water Technologies

Engaged Employer

Okay place to work - Customer Service Representative Watts Water Technologies Employee Review

3.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The job is pretty easy compared to other customer service jobs. Work/life balance has been the most valuable thing about the job. Watts as a company is good to work for. I wouldn't recommend the St.Pauls NC location.

Cons

Leadership is awful. The people that don't work are praised and the employees that work hard get more work added to their load. The pay is not fair. No room to grow.

Explore other reviews about Watts Water Technologies

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work at, industry leader

Cons

None, employee friendly, benefits could be better

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Paycheck, m-f, work alone, benefits day 1

Cons

Very poor hiring practices make you go through a screen with the recruiter a 2 hour interview with the hiring manager they present it as your going to get the role go over benefits , culture only to decline you then send a generic bunch of emails back. Complete waste of candidates time not to mention they’re super slow to respond. I dodged a bullet. At first I was upset now I’m actually happy poorly ran hr dept all the way to the hiring manager. Candidates beware!! Very disorganized!!! Rejection is a blessing here!!

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