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Watts Water Technologies

Engaged Employer

Watts Water and the Syncta Division - Senior Account Executive Watts Water Technologies Employee Review

5.0
Oct 6, 2020
Recommend
CEO approval
Business Outlook

Pros

As an individual contributor at the Syncta division of Watts, I have had the pleasure of working with some very talented people. Syncta is a cloud based application that helps testers and water purveyors streamline and automate the entire backflow test and submission process. The Syncta team is hyper focused on growth and development of the solution. It is exciting to work with such a passionate and dedicated group. There is a high degree of collaboration with an open door to new ideas with development, sales, and marketing. The product continues to get better, with exciting upgrades on the road map that will help us pull away from the competition. The goal is continued growth by gaining market share with direct marketing & sales campaigns that unseat our competition. It's exciting to be part of a smaller division of Watts where you can have a big impact on results. The compensation packages are fair with excellent benefits and unlimited potential for commission growth. Watts is investing heavily in Syncta's growth and development in hopes to one day become a market leader in the cross-connection management space.

Cons

With Syncta still relatively new to the market, many testers and water purveyors have yet to have heard of Syncta. So we face challenges of convincing customers to move away from more industry proven solutions like Tokay, BSI, or XC2. I think Watts could possibly be more aggressive with leveraging their backflow preventer install base to get Syncta into the hands of more testers and water purveyors. On-boarding support and product training could use more resources to ensure new customers have the best possible experience with set-up and product training. These type of broad scale marketing & support campaigns are being discussed for the future.

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Watts Water Technologies Response
5y
Thank you so much for taking time to leave such a thoughtful, positive review. We are glad to see you are passionate and excited about the work being done at Syncta-- we are, too! In regards to your advice to management, we certainly appreciate and value your feedback. We take pride in our commitment to our employees, and would love to continue the conversation with you related to onboarding support. As we have an open-door policy at Watts, I would encourage you to further discuss some of your ideas with your manager or local HR Business Partner. Thanks again for your feedback and ongoing contributions to Watts!

Explore other reviews about Watts Water Technologies

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work at, industry leader

Cons

None, employee friendly, benefits could be better

1.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pros that I can say about Watts Water is that they are growing and continuously acquire new brands. I would say the PTO also isn’t as bad either comparable to other companies.

Cons

There’s no type of support or process documentation in place which is baffling since this company has been around for over a century. You have to jump through hoops and red tape in order to simplify or automate tasks. Also, management always wants control over things which can get frustrating. They don’t allow you to give ideas at all. They’ll state that they “hear you” but they don’t at all. Their systems are not the best whatsoever. Health insurance premiums are awful. They only offer HSA or PPO and the PPO is ridiculously expensive. I also feel like there’s zero culture. I was there for 12+ months and I barely knew management or coworkers on a personal level. Some departments are super siloed so it’s difficult to have conversations with people and get to know one another.

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