Wawa - Lead Customer Service Associate Wawa Employee Review

4.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Stock If it’s the right store then management and morale is great Fast paced and lots of cool coworkers Pay is pretty good

Cons

Some stores just have bad management Bad development and play favorites And sometimes can be like a high school

Explore other reviews about Wawa

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great job Great management Awesome

Cons

Nothing really negative this find

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic health and customer service standards If you have a good management team, everything goes smoothly and even when it doesn't they help you handle it If you negotiate pay before being officially hired, they are willing to negotiate Opportunity for growth Affordable benefits that are actually good

Cons

A LOT is expected from you, and if you don't negotiate for higher pay before being hired, or at the time of promotion, it can feel like you're being underpaid for sure. Just because you are on the same level as someone else, doesn't necessarily mean you will receive the same pay rate

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