Awful place for employment - Customer Service Associate Wawa Employee Review

1.0
Jun 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits if you work there long enough

Cons

Management is awful. I got written up because I called out with a doctors note from the hospital. The reason was because it wasn’t a good Bourne illness (even though strep throat is even more contagious than a food Bourne illness?) the gm would refuse to take my doctors notes and just proceeded to write me up for being sick. It’s almost like slave work here. The fact that they have people with strep throat and bronchitis behind the line MAKING FOOD for customers is absolutely disgusting. Corporate couldn’t give any less of a damn about the way their employees are being treated by the general managers. Some employees have been sexually harassed and managements only solution was to transfer them. Beyond terrible place to work for.

Explore other reviews about Wawa

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Very great environment and food

Cons

I have no cons for Wawa

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic health and customer service standards If you have a good management team, everything goes smoothly and even when it doesn't they help you handle it If you negotiate pay before being officially hired, they are willing to negotiate Opportunity for growth Affordable benefits that are actually good

Cons

A LOT is expected from you, and if you don't negotiate for higher pay before being hired, or at the time of promotion, it can feel like you're being underpaid for sure. Just because you are on the same level as someone else, doesn't necessarily mean you will receive the same pay rate

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