I've been working at Wawa for 3 years. - Customer Service Associate Wawa Employee Review

4.0
Jun 16, 2013
Recommend
CEO approval
Business Outlook

Pros

-Great work environment. -Good pay. -Great co-workers. -Discounts on some Wawa product. (excludes Wawa brand drinks.) -Free coffee and fountain drinks when working. -Fast pace, makes time fly. -Have a job in this economy

Cons

-Work load can be unbearable at times. -Some management only see you as a machine and not a person. -Can be really repetitive. -You do see some favoritism. -Wawa has a point system called "Goosebumps" that allow you to purchase items such as t-shirts, movie tickets, and music players but you will rarely see it. -Late night you might have to deal with some rude people. -People that smoke get three to six smoke breaks a shift, while non-smokers still have to work.

Explore other reviews about Wawa

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits , discounts, co workers,,

Cons

Short lunch break , pay ,

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, everyone was super friendly as a pleasure to work with. My managers and coworkers were all super personable people and I genuinely enjoyed working with them. The ESOP was good historically.

Cons

They have been going through a soft layoff for years. RTO mandate was weaponized against employees, multi-year promotion/hiring freeze, constant scare tactics being used by senior leadership, etc. Lines of code was being used as a metric to judge engineers, and no one knew if having more or less was better. We were told it was to "build a story", if your lines of code varied significantly between months then your review would reflect that. No serious engineering department does that, this is just an arbitrary number they can point to if they want to fire you. If you argued against it, you were seen as insubordinate.

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