Customer Service Rep - Customer Service Associate Wawa Employee Review

4.0
Apr 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Good career advancement, fast-paced work environment, never boring, good adherence to labor laws, break times, and regulation. If you have just a little customer-service experience, haven't been to college, this is a great place you can work your way up. People who apply themselves can become general managers in under 10 years. Good temporary work if you're looking for a career and just need some cash to get by as well.

Cons

On your feet a lot. Don't expect full-time hours unless you've worked there for at least a year.

Explore other reviews about Wawa

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Very great environment and food

Cons

I have no cons for Wawa

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic health and customer service standards If you have a good management team, everything goes smoothly and even when it doesn't they help you handle it If you negotiate pay before being officially hired, they are willing to negotiate Opportunity for growth Affordable benefits that are actually good

Cons

A LOT is expected from you, and if you don't negotiate for higher pay before being hired, or at the time of promotion, it can feel like you're being underpaid for sure. Just because you are on the same level as someone else, doesn't necessarily mean you will receive the same pay rate

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