CSA - CSA Wawa Employee Review

3.0
Mar 3, 2015
Recommend
CEO approval
Business Outlook

Pros

It can be a great place depending on your manager. The work load varies depending on the shift/time of day. First shift is always busy but it dies down on second and third is dead but there is still a lot of prep work to do on third. Pay is ok for a retail job. Customers are fun to talk to, especially the regulars. I know a lot about my regulars and it makes them feel great when they come in ad are greeted by someone who knows them and their orders and their families.

Cons

My current manager (young man) doesn't have a college degree and seems to hate his employees who are around his age but have degrees/higher education and seems to cut their hours. Hours can be cut with no explanation. I work part time and I find the managers get dumber and care less with each year that passes. Managers are not held accountable and blame the associates for the mistakes/ problems that occur. I guess they don't realize that as managers they are suppose to know what's going on and make sure everything is running smoothly. Impossible to get promoted. They hang it over your head and then try to make you do all the work like cycle counts and negative inventory and orders as part of your "training" to get you ready for the manager in training interviews. Work/ life balance is impossible to have especially if you want a family.

Explore other reviews about Wawa

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and good benefits

Cons

Micromanagement and long hours always

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic health and customer service standards If you have a good management team, everything goes smoothly and even when it doesn't they help you handle it If you negotiate pay before being officially hired, they are willing to negotiate Opportunity for growth Affordable benefits that are actually good

Cons

A LOT is expected from you, and if you don't negotiate for higher pay before being hired, or at the time of promotion, it can feel like you're being underpaid for sure. Just because you are on the same level as someone else, doesn't necessarily mean you will receive the same pay rate

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