Wouldn't recommend anyone to join - Software Engineer Wayfair Employee Review

1.0
Sep 24, 2014
Recommend
CEO approval
Business Outlook

Pros

- Pay is actually pretty good if you're a more experienced hire (as HR/management realizes that they need to jack up the payscale if they want to attract the more tenured crowd) - Good shares package for engineering (stock grants, not stock options so might be actually worth something if company does go public)

Cons

I think as a recent trend Wayfair actually offers a pretty good or at least market compensation package with stock grants vested over a time (which might be actually worth something given the company has filed with the SEC for IPO) for experienced folks in engineering, but not for their college hires. Nonetheless, I'd still dissuade experienced folks from joining. Why? Your career stagnation and personal frustration won't be worth it. First, Wayfair skimps on holidays standard to other companies; so mark off at least 5 days off from your PTO package because you won't have MLK Day, President's Day etc. Second, as other reviewers have said before, the technology stack at Wayfair is very outdated. Your day to day work if assigned to the backend inventory teams, will be maintaining a lot of verbose and spaghetti-code stored procedures in MS-SQL and editing simple .net web services. Your day to day work if assigned to Storefront, will be mostly fighting fire in a bloated PHP stack where most methods and libraries are written in procedural code, implementing marketing-driven tickets such as "adding a new copy-text" to this page or track some variable in A/B testing. Wayfair Engineering blog promotes itself as a place that uses cutting-edge technology such as Solr, machine-learning with Python, real-time task processing etc. All of those work belong to the Search/Data Sciences team, a small team within Storefront. So unless you get hired into Data Sciences (Python, machine learning, distributed systems) or the Mobile Team (JS MVC frameworks, Objective-C), I'd stay away as rest of Storefront is plain procedural PHP from 2004. They have a very strict code review process where you have to get your code approved by a reviewer, sometimes multiple if it involves say, both PHP and Javascript. In practice, this means more refactoring of your code and tracking down people and going back and forth as that process can go several rounds. There is no QA engineers nor suitable staging environment to support you and truly test your code in a quasi-production environment, so you are alone responsible for pushing out code and for whatever reason, bugs happened, stuck fighting fires on the day of push aka test-in-production or worse, several days if issues occur intermittently. The project managers in general, foot-soldiers in carrying out marketing and upper-management directives under the tyranny of agile methodology; and aren't vested with enough power to push back or do any true shielding for engineers on their team. You can read more into the actual cultural and management style of the company in the other reviews which I can confirm as well (basically the culture attracts the type of people who enjoy the HBO show Silicon Valley but don't understand the irony behind it and think it's actually cool). But I want to give day-to-day account of the actual coding experience at Wayfair which is extremely frustrating. I'd advise job candidates to consider how much they'd like to work in a procedural PHP or exclusively with MS-SQL stored procedures.

Explore other reviews about Wayfair

5.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Smart colleagues tackling interesting, business relevant problems.

Cons

Long-term projects sometimes significantly modified in response to short-term business needs.

5.0
May 12, 2017
Recommend
CEO approval
Business Outlook

Pros

Wayfair is a fantastic company if you're a software engineer who's looking to keep quiet, and not speak up when management treats you like garbage. And it excels at finding leaders who are willing to go the extra mile to be untrustworthy and make you feel like your job isn't safe (and for real, it's not).

Cons

Let's talk. The company has been growing like crazy, and one thing that was never thought about was "can we actually hire at a sustainable rate, and scale accordingly?" The answer was no on both counts. Software engineers at Wayfair have a history of disappearing. People who enter labs have an especially low success rate (70% make it through, and less than 50% last a whole year). It's basically their way to run people through a burnout gauntlet, and see who survives. And then you have the stories of the people who come in to work and are just asked to resign. You'll see hints of it here on Glassdoor if you dig, and it's even worse than what you read. They actually gathered all the engineers for a big meeting at the beginning of this year. And they said that they were sorry that people felt scared and were sad that people felt like management didn't care. Which is exactly how we felt. They promised that their door was open, and they were going to work hard to set things right. One person out of 500 stood up and asked a really cutting question. AND THEN THEY FIRED HIM! And there were 3 completely different official reasons given about it. It's crazy. The leaders also started up an engineering meeting to keep everyone on the same page and answer anonymous questions. One time someone asked why we couldn't get snow days off, because it was tough to shovel for 3 to 4 hours and still work an 8 hour day. So the leaders proceeded to talk down to us and reprimand us for even thinking about asking a question like this. Turnover has been high over the past year, and the best people are leaving. This worries management, but they still have no idea that the problem is actually them creating a terrible environment. So if you're a good person who cares about the person next to you and leaving things better than you found them, don't bother applying here. But if you're not, and you just want to keep your head down and not question anything, then this is the perfect place for you. And if that's what you want, Wayfair gets 5 stars. Amazing career opportunities if you want to have the same job forever. Incredible senior management that value untrustworthiness. A fantastic culture of watching people next to you disappear. It's truly a perfect company.

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Wayfair Response
8y
First, I wanted to thank you for providing feedback. Second, I am very sorry to hear that your experience was far from ideal. I know it can be hard to give feedback if you feel management is the problem, but leadership would love to learn about these issues to refine the Wayfair employee experience. We do try to create an open and transparent environment; one thing we’ve started doing is department-wide anonymous surveys. This has been helpful in identifying issues where people don’t feel comfortable speaking up for whatever reason and pinpoint where any issues may exist. As you noted, the company is growing very quickly - our Engineering team alone has grown tenfold over the past five years. I won’t pretend we get it right all the time, but we do aim to scale our teams and our systems reasonably to meet the rapid growth of our business, and we rely on employee feedback to refine these processes. To that end, we’ve put a lot of time and energy into our interview process. And, we closely track our voluntary and involuntary attrition rates to make sure we are keeping high employee retention and so that we can immediately nip any potential issues in the bud. For Wayfair Labs, we’ve made huge strides since the beginning of this program, and our average success rate is now over 90%, with several classes at 100%. We also run management trainings on giving, receiving and soliciting feedback. In these trainings - and in general - we encourage respect for all teammates and partners, communication and collaboration, and we try create opportunities for people to take on new challenges. I am very excited about the work we’re doing to solve tough challenges and there’s an exciting opportunity for our employees to do big things – our goal is to build a team that feels encouraged and empowered to do so. I’m very sorry you didn’t have the experience we try to cultivate. Once again, thank you for this feedback.
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