WeWork does not care about its employees, especially the Community Team - Community Lead WeWork Employee Review

1.0
Jan 22, 2021
Recommend
CEO approval
Business Outlook

Pros

There was a good opportunity to learn about many aspects of the business, but that was removed during the recent restructuring. The pay and benefits are pretty good, which I think is what keeps most people there.

Cons

This is not a good place to work, unless you desperately need a job. I haven't experienced such blatant disregard for employee happiness and safety in all of my career. This is specifically for the Community segment. Employees are treated like glorified servants for the business, when they're actually on the front lines doing everything to make WeWork function in the least bit successfully. There are random barriers for growth, terrible management from people not trained to do the job, and the pandemic revealed WeWork's true colors and attitude towards their employees. Community team members' main task is to ask members again and again to wear masks and comply to health and safety standards. It is degrading and depressing to be put in that position, with upper management giving no support and understanding besides halfhearted "gratitude" when they feel like it. WeWork is in the process of changing it's whole business model, and Community teams are left to scramble and pick up the pieces, daily dealing with rude, ridiculous individuals, and, at worst, putting their lives on the line to literally sit at a desk doing nothing for 9 hours a day. WeWork can not sustain its business model with how it currently treats its employees, and, honestly, the members as well. I hope they figure something out, but I'm glad I'm no longer there to have to wait and see.

Explore other reviews about WeWork

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good place to work in, really respects time and work, hospitality is a must

Cons

No cons at all, maybe a lot of mails but reasonable

3.0
May 25, 2018
Recommend
CEO approval
Business Outlook

Pros

VERY cool HQ--beer, fruit water, and other treats on tap, free breakfast, amazing decor, lots of events and cool trendy vendors who bring free stuff--if you like to humblebrag via Insta, you'll love this place. Some cool people --celebrities come in and out, your colleagues are generally very attractive folks, there's a sense of excitement and true commitment to the work (borderline evangelism) depending on who you work with and what you do. Name recognition and valuation -- company is a rising star and it's worth having on your resume. A cool mission on the surface--bringing community together, helping people do what they love (making work a passion rather than a chore) through connection.

Cons

This place is like drinking from one continuous Kool-Aid jug. VERY cult-y and cliquey. You are either in or you're out, and if you're out, rather than cut you loose right away, they gaslight you. It's actually kind of shocking how many people I've seen be treated so poorly here, and perhaps no coincidence that they were folks of color. Kind of hard to find the down to earth people I did find. I enjoyed the Community teams and Security/Ops/Real Estate people I met, probably because they were constantly "hustling," but the HR team (the PEOPLE team, for goodness sake) and a lot of other "prominent" faces were consistently rude, with an overinflated sense of self and zero idea of how the WeWork "values" translate into behaviors/contributions from a prospective employee POV. You have to have been there since the start, or be prepared to ingratiate yourself, to get any traction in your professional development or career path. I was always shocked how badly my manager wanted to be liked, and how much they were willing to do to be liked, to get any kind of clout and/or promotion just bc they hadn't started out at WeWork as a community team member. Never mind that they were super qualified for their job. Pay varies depending on who you are; some people earn market value...some people very very much don't, and there doesn't seem to be any consistency that determines which is which. TGIM. Thank God it's Monday. Mandatory Monday meetings. Sometimes they circulate tequila shots. Is that a plus? Not sure. Summer Camp. Adult Summer Camp. With EDM, people in salmon colored shorts, and lots of loud rowdy entitled folks. If that's anything but a con for you, you probably belong here and godspeed.

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