Lacks an identify and a soul - Anonymous employee WebPT Employee Review

2.0
Oct 26, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really like working in healthcare technology. The things I'm doing will be beneficial to my career. I also like my coworkers and the casual dress code. I also like the open internet policy that trusts me to do my job rather than locks me out of everything.

Cons

-- The company can't both be a corporation and a one-room startup. -- Hyper-growth mode only hurts people. -- I feel expendable. -- This isn't my family, this is my job. -- The parking sucks for everyone but the three owners. -- Big offices for managers, fishbowl for everyone else. No privacy to even take a phone call. -- Stock options are magic beans Echoing someone else, I also don't trust the managers. I've not seen them live up to their word or treat people with fairness. I've witnessed the management bad mouth former employees and they discuss current employees problems with anyone. There's also a culture where "jokes" against others is tolerated. That makes me very uncomfortable and self conscious. I don't have a lot of faith in the expertise of our founders. The PT expert seems whimsical in how changes are approved and the owner seems almost uninterested in the product any longer. I'm terrified of the upcoming billing project since the preparation I've seen on other large projects leaves a lot to be desired.

Explore other reviews about WebPT

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team and culture who want you to succeed in your position. I have received ample training and have strong support each day in my role. Being a remote role is important to me; however, you need a strong and cohesive team for it to work. WebPT is all of that!

Cons

Being a fully remote role, this requires more time when learning/training as you are not sitting in the same office as co-workers. This affected me as I was changing careers. If you are not changing careers, this would not be an issue.

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

* Remote work flexibility. * Talented, dedicated employees who genuinely care about each other and the customers.

Cons

The company has undergone multiple rounds of layoffs while executive compensation remained substantial, creating a significant disconnect between leadership and employees. Employees watched coworkers lose their jobs while executives received sizable annual bonuses. Regardless of the business rationale, the optics were damaging and reinforced the perception that protecting executive compensation was a higher priority than protecting employees and preserving the culture. Morale has steadily declined, and the culture that once made this company stand out has largely disappeared. There is virtually no work-life balance. Employees are expected to remain available regardless of personal circumstances, and the pressure to always be “on” has become normalized. During my time there, I found myself working from a hospital and even from the funeral home while making arrangements after my mother’s passing because the expectation to stay connected never seemed to stop. No employee should feel that work takes priority over moments like those. Transparency is lacking, communication often feels one-sided, and employees are frequently asked to do more with fewer resources. Many of the people who built the company’s culture are gone, and leadership has failed to replace that sense of purpose with a clear vision for the future. Perhaps most concerning, employee trust has been severely damaged. Current employees should know that employee engagement surveys are not anonymous, despite being presented that way. Survey responses can be tied back to individual employees, making many people understandably hesitant to provide honest feedback. An organization cannot expect candid input when employees believe their responses can be identified.

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