Over Worked, Under Paid, Under Appreciated - Engineering WebPT Employee Review

2.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

WebPT has some seriously talented and passionate engineers. Coworkers care about each other, and pitch in to help each other often.

Cons

Management does not listen. They don't care. They pretend to listen but nothing ever changes. Teams get everything thrown onto their shoulders with no appreciation. There are about 2 Directors, VPs, or Managers to every actual engineer - and all of them think they are your boss. Moral tanked HARD in the last year - so many people quit, the culture there was has dissolved into chaos and priority scrambles. The pay is low, and people who raise concerns are dismissed. No middle managers have any power, even if they try to shield the team from the bureaucratic waterfall, they just get swept away and end up fired or quitting. Enjoy working at night if you take an engineering job here. The only reason any semblance of work life balance exists at WebPT is because your coworkers nearly work themselves ragged allowing you to take some time off. There used to be work life balance, but WebPT cant seem to staff teams, even when pleading with management for 2.5 years about how we were understaffed. Like I said previously, they pretend to hear you, but don't actually listen. They say they care, but they are just chasing numbers. The employees here are just tallies on a spreadsheet to upper management, nothing more. At least that's how it seemed.

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WebPT Response
4y
We take this feedback very seriously and appreciate you taking the time to provide your details. WebPT is committed to strengthening the organization as we continue to grow, including increasing training across our departments, as well as continued training for our leaders. As the market continues to change, we strive to analyze compensation models to stay competitive, as well as balance work experience, market value and internal equity. We value our Technology department and are grateful for the dedication of the team to deliver quality products and services to our Members. There has been great progress made recently thanks to the dedication of this team. We look forward to progressing to a place where the workload is stabilized and our Members enjoy quality products and services in accordance with our mission and core values.

Explore other reviews about WebPT

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team and culture who want you to succeed in your position. I have received ample training and have strong support each day in my role. Being a remote role is important to me; however, you need a strong and cohesive team for it to work. WebPT is all of that!

Cons

Being a fully remote role, this requires more time when learning/training as you are not sitting in the same office as co-workers. This affected me as I was changing careers. If you are not changing careers, this would not be an issue.

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

* Remote work flexibility. * Talented, dedicated employees who genuinely care about each other and the customers.

Cons

The company has undergone multiple rounds of layoffs while executive compensation remained substantial, creating a significant disconnect between leadership and employees. Employees watched coworkers lose their jobs while executives received sizable annual bonuses. Regardless of the business rationale, the optics were damaging and reinforced the perception that protecting executive compensation was a higher priority than protecting employees and preserving the culture. Morale has steadily declined, and the culture that once made this company stand out has largely disappeared. There is virtually no work-life balance. Employees are expected to remain available regardless of personal circumstances, and the pressure to always be “on” has become normalized. During my time there, I found myself working from a hospital and even from the funeral home while making arrangements after my mother’s passing because the expectation to stay connected never seemed to stop. No employee should feel that work takes priority over moments like those. Transparency is lacking, communication often feels one-sided, and employees are frequently asked to do more with fewer resources. Many of the people who built the company’s culture are gone, and leadership has failed to replace that sense of purpose with a clear vision for the future. Perhaps most concerning, employee trust has been severely damaged. Current employees should know that employee engagement surveys are not anonymous, despite being presented that way. Survey responses can be tied back to individual employees, making many people understandably hesitant to provide honest feedback. An organization cannot expect candid input when employees believe their responses can be identified.

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