If you like not sleeping, boy, do I have the place for you! - Technician WebPT Employee Review

1.0
Apr 18, 2024
Recommend
CEO approval
Business Outlook

Pros

PTO, remote work are the only positives

Cons

Hilarious that WebPT higher-ups/HR put positive reviews in to try to offset the negative ones after layoffs. WebPT has gotten worse and worse as time has gone on. It used to have much better culture until Warburg-Pincus ended up sucking that dry from the company. We have had two rounds of layoffs in one year and jobs are moving overseas. Their direction due to their absolutely wonderful (sarcasm) company they hired to analyze the business and my personal favorite Warburg-Pincus was to scale down the teams dramatically and leave some teams with only people in the outsourced areas. Some of the teams in other countries are allowed to get away with not following policies and lack basic proficiencies in the jobs they are hired for (WebPT probably pays incredibly low and is horrible at hiring competent people from different countries). Speaking of competence, people have been placed in roles not due to their competency all over the org, but due to their connections. You don't even have to have experience in that field to lead a team! That's absolutely never caused more work on the people below them to cleanup their mess.... It's impossible to make any advancements or keep on-track because management loses interest in one project suddenly and you have to shift gears all the time with so much time wasted on any one project. But who cares, right? After all, you are just a number to these people, so the elites can take home their exorbitant pay while laying-off and overworking the people below them and bemoaning how laying off people was a "hard decision" for them (yeah, right). I absolutely hate this company. The CEO sucks. They have some of the most unkind people they hire for some of their departments who definitely treat you like they are a number and they aren't even good at their jobs! Also, after all the terrible layoffs, they had the all to host a "how to cope with stress" class that laid all of the blame for the stress on the employee. If you want to never sleep due to all the stress from overwork and layoffs, by all means, take a job here. Don't be surprised when you end up getting the pink slip. The company has gotten tanked in their eNPS, but they just say mea-culpa with making no good changes. Also, they keep making their health insurance more expensive because they cover less and less of the cost and take poorer plans. But you don't need stability, a good healthcare plan, a good work-life balance, right? You'd rather just help executives make a nice, hot buck, I am sure.

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WebPT Response
2y
Based on the details of this post, you are a current employee so I encourage you to reach out to the Chief People Officer to discuss your grievances; no one should have to work for a company that they openly hate. We would love to hear your insights on how to address and improve the issues you’ve raised in this post.

Explore other reviews about WebPT

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team and culture who want you to succeed in your position. I have received ample training and have strong support each day in my role. Being a remote role is important to me; however, you need a strong and cohesive team for it to work. WebPT is all of that!

Cons

Being a fully remote role, this requires more time when learning/training as you are not sitting in the same office as co-workers. This affected me as I was changing careers. If you are not changing careers, this would not be an issue.

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

* Remote work flexibility. * Talented, dedicated employees who genuinely care about each other and the customers.

Cons

The company has undergone multiple rounds of layoffs while executive compensation remained substantial, creating a significant disconnect between leadership and employees. Employees watched coworkers lose their jobs while executives received sizable annual bonuses. Regardless of the business rationale, the optics were damaging and reinforced the perception that protecting executive compensation was a higher priority than protecting employees and preserving the culture. Morale has steadily declined, and the culture that once made this company stand out has largely disappeared. There is virtually no work-life balance. Employees are expected to remain available regardless of personal circumstances, and the pressure to always be “on” has become normalized. During my time there, I found myself working from a hospital and even from the funeral home while making arrangements after my mother’s passing because the expectation to stay connected never seemed to stop. No employee should feel that work takes priority over moments like those. Transparency is lacking, communication often feels one-sided, and employees are frequently asked to do more with fewer resources. Many of the people who built the company’s culture are gone, and leadership has failed to replace that sense of purpose with a clear vision for the future. Perhaps most concerning, employee trust has been severely damaged. Current employees should know that employee engagement surveys are not anonymous, despite being presented that way. Survey responses can be tied back to individual employees, making many people understandably hesitant to provide honest feedback. An organization cannot expect candid input when employees believe their responses can be identified.

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