Avoid Customer Solutions - Anonymous employee WebstaurantStore Employee Review

1.0
Jan 5, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most coworkers are great people to be around.

Cons

To say they take advantage of employees is an understatement. As many on here have stated, the company managers offer purposely ambiguous goals with no clear objectives for advancement other than "make your own path." This means you will never receive a new title or duties unless they want you to regardless of how hard you work or how good your "numbers" are. There are "favorites" that receive preferential treatment when it comes to advancement or "growth" as they call it. The customer service position is a dead end job. It's like they try to hide that fact from a continuous stream of college graduates looking for their critical first job experience with a flashy public instagram account advertising alcohol at work, outdoor sports while on the clock and other things that supposedly make a workplace fun. I'm sure their response to this will probably be with some sort of explanation regarding how they only promote employees that go "above and beyond" and protect and maintain their "culture." Avoid any places that say those things.

avatar
WebstaurantStore Response
8y
Thank you for your feedback! I am sorry to hear that this was your experience as an employee. Our philosophy and culture is to reward and invest in an employee for their hard work and contributions. Expectations and growth are discussed regularly with managers and it is their job to provide resources, direction and expectations. If expectations are ever not as clear as they should be, they will always be clarified when asked. If there are concerns with their manager, these concerns can be discussed with that manager directly or through other outlets provided by WebstaurantStore.

Explore other reviews about WebstaurantStore

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Ok Just get it done

Cons

None as of now currently

avatar
WebstaurantStore Response
1w
Thanks for sharing your thoughts with us! We're glad you're having a positive experience with WebstaurantStore!
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The Benefits and the pto

Cons

If your a good worker please work somewhere else The favoritism is disgusting here even by other warehouse and factory standards management will bully you if they don’t like you and will take advantage of your work ethic until you get so tired of it you just quit

See reviews by: Helpful|Rating|Date|All