I wouldn't recommend - Çustomer Service Representative WebstaurantStore Employee Review

1.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

The starting pay was decent. Remote

Cons

This was a strange experience. They promote this phony culture but everyone in management was so disingenuous. They micromanage A LOT, was condescending and they base everything off this Disc personality test. They were accusatory and even rude at times. And there wasn't much diversity. Everyone looked the same. They pry into your personal life and call in building a relationship but just use it against you so just make up some BS. ALL of your time is mapped out. Even the scheduled breaks were being taken away because they were running over in training classes. They even had this strange thing where you just sit on camera working and supervisors just sit and watch you and if your facial expression doesn't look like a Stepford wife you will get a nasty message from a supervisor, mind you no customers can see you. There is no room for advancement, you are constantly harassed on messenger by people you don't even know and you have to respond in timely fashion even tho you aren't supposed to multitask while working. You will get dinged for that. I can go on and on but this fake culture act was not for me.

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WebstaurantStore Response
1y
We’re genuinely sorry to hear that your time with The Webstaurant Store did not meet your expectations. We take concerns about company culture, management style, and employee expectations seriously. From the application process to onboarding and ongoing one-on-one meetings with managers, we strive to provide clear and consistent communication about workplace environment, schedules, and expectations. Current employees are encouraged to connect with their managers to discuss any concerns or questions they may have, Employees also have the opportunity to submit anonymous feedback directly to our Employee Experience Team. We hope you felt comfortable sharing your thoughts during your time with us. If there are specific concerns you'd like to discuss further, we would be happy to continue the conversation. We encourage you to email us at employment-support@clarkinc.biz so we can better understand your experience.

Explore other reviews about WebstaurantStore

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Ok Just get it done

Cons

None as of now currently

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WebstaurantStore Response
1w
Thanks for sharing your thoughts with us! We're glad you're having a positive experience with WebstaurantStore!
1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The Benefits and the pto

Cons

If your a good worker please work somewhere else The favoritism is disgusting here even by other warehouse and factory standards management will bully you if they don’t like you and will take advantage of your work ethic until you get so tired of it you just quit

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