room for improvement - Customer Service & Sales Representative Weed Man Employee Review

2.0
Dec 19, 2022
Recommend
CEO approval
Business Outlook

Pros

▪︎Fairly flexible schedule ▪︎Working from home (if that's up your alley) ▪︎Good co-workers

Cons

▪︎Unempathetic - During our training session, a sales manager told us that we have to get a sale no matter what and proceeds to tell us about a time she made a sale off someone who just lost their father - When I asked for time off in relation to the loss of a parent, I got asked when I'd make that time up cause I was one of the "top people" and they wanted me working as much as possible ▪︎Some immature managers - Saw a manager in a work chat tell someone they get rid of people like him that "blame others for their shortcomings and stay losers forever" [direct quote from my screenshot] ▪︎Managers that don't always listen to employees - When I was first starting, a manager made a typo in my email so I didn't get the email telling me when I'd start. Tried to make it seem like it was an error on my part. The mistake didn't bother me cause we're human, but be accountable. - I told a manager that I'd do a better job in customer service than sales. Got told it was bogus cause the two are the same only to be moved to customer service cause of how much better I was at that. Also getting told not to do a survey on our experience with this company unless it was a 5-star review just takes away from the integrity of the review. I don't like that either.

avatar
Weed Man Response
3y
Your review is greatly appreciated. Please feel free to reach out to us at careers@weedmanusa.com. We would like to hear about your experience in greater detail.

Explore other reviews about Weed Man

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great family-owned company to work for! Very personable and supportive management. There is a strong sense of teamwork, and everyone is willing to help when needed. I have appreciated the flexibility and opportunities to grow professionally.

Cons

The busy season can be demanding at times, so priorities can shift quickly, but that is to be expected in this industry, and they help provide support and make it easy to adapt!

avatar
Weed Man Response
2w
Thanks so much for taking the time to leave us a review! We are happy you're a part of the extended Weed Man family, and even happier to hear that you are too.
2.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Training is emmaculate and you meet some great people, at first it seems like Management is there to help you.

Cons

Low pay… starting people at $14 an hour plus commission is insane, and saying with the commission it will make up the rest is also insane, you’re required to call more than 300 people a day, for every day you don’t get a sale they pull you into Zoom which is really discouraging because even if you get 4 sales the day prior they really think you’re doing something differently & poking at you to give them an answer.. manager will blame you for their mistakes or the lack of information they provide but will snap at you for not knowing. You’d think selling lawn care should be easy and laid back but they make you do a bunch of homework for every call you make or take, filling out 3 sheets, if you sell someone you have to go through 18 confirmations with the client, make them state their name & put a card on file… for $14 an hour you’re asking people to do a lot.

1
avatar
Weed Man Response
5mo
We appreciate you taking the time to submit a review, and we take your feedback very seriously. We strive to foster a healthy company culture that gives all our team members the best employment experience possible. If you would like to share additional insights and observations about your employment experience with us, please email us at careers@weedman.com.
See reviews by: Helpful|Rating|Date|All