Not the best not the worst - Customer Service Representative Wells Fargo Employee Review

3.0
Jun 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Hmm hard to think of one tbh lol. I suppose the pto they give is really nice

Cons

On the phone all day feels like eternity. Barely any positions to promote. Although they always say always room to grow and blah blah and so far been here for a year and no new positions

Explore other reviews about Wells Fargo

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and friendly colleagues, nice benefits

Cons

Not fast paced environment, too many management layers

4.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

485
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