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      WesBanco

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      WesBanco reviews

      Nice company, bad department - Customer Service Representative WesBanco Employee Review

      2.0
      Aug 23, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is very nice and helpful

      Cons

      IT issues that make the job harder, customers are very mean, call volume is too high, unobtainable metrics, they expect you to do be able to do the work of multiple departments

      Explore other reviews about WesBanco

      5.0
      Feb 18, 2026
      Compensation administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits and amazing customer service

      Cons

      The soft ranges need to be adjusted between markets

      4.0
      Jun 15, 2026
      Customer service advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/ life balance Growth opportunities

      Cons

      Technologically behind and Service issues

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