Great company, great culture, love the diversity - Anonymous employee Western Union Employee Review

4.0
Feb 6, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I work in in the corporate headquarters in Colorado and it has quickly become on of my favorite companies to work for. The company culture is better than most, they don't talk about diversity, they just do it. I can have a phone call or meeting with people from 50 countries all in one morning and that's a normal morning. The company is making great strides towards new technology for the employees and they are great benefits including competitive PTO and healthcare.

Cons

As large and old as this company is there is some definite bureaucracy you have to deal with in order to get things moving forward, but that is said for any company of more than a few hundred employees. Don't expect to move mountains without a lot of other people involved and a very long time frame. We have had some recent large regulatory issues that have been resolved so there is a lot of fear and uncertainty in the company right now, but overall it is still a good place.

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Western Union Response
9y
Thanks for sharing! Like you, we also love the diversity of Western Union. With approximately 10,000 employees working in over 50 countries, we are passionate about being a global company. To address your cons, WU is interested in continuing to drive down bureaucracy wherever there is opportunity, and we hope to continue to decrease our employees' negative experiences with their leadership. Thanks again for your great feedback.

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5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- There are so many kind, hard working people here that make it genuinely nice to come into the office - The office itself is really modern, great Mountain views, and fun monthly office hours where leaders from around the business discuss their work - Some senior leadership here are visionaries who reflect strong hiring decisions from the ET and they give me hope that perhaps the company isn’t sinking deep in quick sand

Cons

- Peformance reviews mean nothing. There is a limit to how many people per team can be given “meets expectations,” regardless of if you meet your goals. I have coworkers—young, new to the company, and excited to learn more, support other teams beyond there’s—who have only ever “partially met expectations”. As such, they have disengaged because what’s the point of working to meet expectations if in the end you won’t, even if you tried? - Glassdoor reviews are 90% correct. Yes, you have your portion of dissatisfied employees who do/did nothing for 20 years and are pissed that someone is now keeping track of progress on work they said they’d do, but for the most part people are sharing unfortunately true and candid experiences. I know people who have worked here for 1yr, first job out of college, who feel so frustrated by the lack of actioning against our ever precarious place in the market - Beyond Strategy…a list of large targets that breakdown into more targets that break down into more targets… it’s a classic case of can’t have your cake and eat it too. You’re telling me you want 20,000 worth of tech hours of work to be completed, but then also are enacting mass layoffs and hiring freezes? People all over the corporate ladder have BEGGED the CEO to narrow the scope to 3-5 big wins. Instead, nothing gets taken off the table and everything gets half baked and delayed because tech teams can’t focus their efforts on a few big items (nevermind the fact that these poor teams work ungodly hours…)…crazy thing is, if they focused on a smaller scope, they’d probably get work done faster and then get to move on to the items that didn’t make that top list!!! Wowwwwww!!! Capacity management!!!!!!!!!!!!! - Some big wigs up top voted for Trump then got upset when their US retail sucks…FAFO! Almost as if the main demographic of retail customers in the US are the exact people terrorized by ICE! Mind boggling… - They know how bad the company looks to people and they know about these Glassdoor reviews!! They have a team working on improving these!!! So if you see some really short, really positive, non specific reviews reviews…yeah… - Unlimited PTO…please. 20 days before you get flagged for a conversation with your manager

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