Compliance Specialist - Compliance Specialist Western Union Employee Review

3.0
Mar 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Good insurance benefits, they are very well organized as compared to other employers, regarding education of expats on how to adapt to the new country they are about to live in, salaries are relatively okay. Fast recruiting process, relatively good facilities. Good choice for people who want to study, since they can fit their courses in their daily life by working night or morning shifts. Opportunity is given to the employees to share the knowledge they have in various fields, by having annual sessions on literally everything, and it's free.

Cons

Salary could be better, as employees who speak 2 or more of the major operational languages are required to get paid one bonus for the most "expensive" one, without having any extra benefits to receive for the rest of the languages used. You can find yourself working 20% more just because you said you speak one more useful language. No extra benefits from that... So people avoid mentioning any additional skills sometimes. Bad recruiting process, as they sometimes tend to hire in a fast-track way even people who are obviously interested to stay 4-5 months. Then these people leave and their position cannot be covered, giving extra responsibilities to the rest. Internal decisions and under-the-table agreements regarding promotions, where you see people that are locals getting the escalation or managing positions by simply using their PR skills or by simply being natives of the country. People are being rejected constantly when they apply for promotion, since usually the person to be promoted is decided in advance, before any interview. Constant charity reminders where they ask from the employees to contribute for donations, which means they take from the expenses to donate. It's like saying to your 4 friends "I am buying pizza tonight, but I have to ask from one of you to give me his part back". Sometimes it makes you wonder if you are actually working for a big company. There is not enough time to rest during your day offs, especially if you have 5 days in a row early morning shift from six and they give you just one day off and then again 5 in a row... Sometimes they even ignore the preferences that you stated for your schedule, sometimes they cannot satisfy them because people are leaving all the time...

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- There are so many kind, hard working people here that make it genuinely nice to come into the office - The office itself is really modern, great Mountain views, and fun monthly office hours where leaders from around the business discuss their work - Some senior leadership here are visionaries who reflect strong hiring decisions from the ET and they give me hope that perhaps the company isn’t sinking deep in quick sand

Cons

- Peformance reviews mean nothing. There is a limit to how many people per team can be given “meets expectations,” regardless of if you meet your goals. I have coworkers—young, new to the company, and excited to learn more, support other teams beyond there’s—who have only ever “partially met expectations”. As such, they have disengaged because what’s the point of working to meet expectations if in the end you won’t, even if you tried? - Glassdoor reviews are 90% correct. Yes, you have your portion of dissatisfied employees who do/did nothing for 20 years and are pissed that someone is now keeping track of progress on work they said they’d do, but for the most part people are sharing unfortunately true and candid experiences. I know people who have worked here for 1yr, first job out of college, who feel so frustrated by the lack of actioning against our ever precarious place in the market - Beyond Strategy…a list of large targets that breakdown into more targets that break down into more targets… it’s a classic case of can’t have your cake and eat it too. You’re telling me you want 20,000 worth of tech hours of work to be completed, but then also are enacting mass layoffs and hiring freezes? People all over the corporate ladder have BEGGED the CEO to narrow the scope to 3-5 big wins. Instead, nothing gets taken off the table and everything gets half baked and delayed because tech teams can’t focus their efforts on a few big items (nevermind the fact that these poor teams work ungodly hours…)…crazy thing is, if they focused on a smaller scope, they’d probably get work done faster and then get to move on to the items that didn’t make that top list!!! Wowwwwww!!! Capacity management!!!!!!!!!!!!! - Some big wigs up top voted for Trump then got upset when their US retail sucks…FAFO! Almost as if the main demographic of retail customers in the US are the exact people terrorized by ICE! Mind boggling… - They know how bad the company looks to people and they know about these Glassdoor reviews!! They have a team working on improving these!!! So if you see some really short, really positive, non specific reviews reviews…yeah… - Unlimited PTO…please. 20 days before you get flagged for a conversation with your manager

3
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