It was the best of times and the worst of times. - Anonymous employee Western Union Employee Review

3.0
Oct 12, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

WU offers a fantastic challenge for regional and global support to many different people and cultures. Money transfers to family members back home is greater than foreign aid. It is a great thing to help so many in very practical ways. WU is also innovating in mobile payments making it easier for people to send and recieve money.

Cons

W'U talks the talk but does not walk the walk in terms of racial diversity. Although there is more to diversity than race, there are no Blacks in senior management nor on the board of a company that prides itself on diversity. Explained as there are no qualified Black candidates when doing global searches for management positions does not suffice. There is also blatant sexist treatment of females.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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