Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Western Union

      Engaged Employer

      Western Union reviews

      Once a leader, now struggling to maintain market share due to poor leadership - Applications Architect Western Union Employee Review

      2.0
      Jan 29, 2014
      Applications architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, good technology, a good amount of challenges, new products and services being developed on a regular basis, recognizable brand.

      Cons

      Poor leadership, unengaged HR, poor culture, lack of focus, constant downsizing, mediocre products and services, shrinking market share, reactive management, poor communication.

      Explore other reviews about Western Union

      5.0
      Apr 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

      Cons

      The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

      3.0
      Jun 29, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Understand that traditional remittances are dying

      Cons

      Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Western Union jobs | Western Union salaries | Western Union benefits | Western Union interviews
      Western Union reviewsWestern Union Applications Architect reviewsWestern Union review