no innovation and upper management issues - Anonymous employee Western Union Employee Review

1.0
Feb 13, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

big environment with exposure to different technology stacks. flexible schedule and nice company sponsored purchase programs. benefits are fair. .

Cons

no innovation and not willing to make changes. upper management have no willingness to make the necessary changes in order to improve the employees experience. cut few bad apples that are ruining the company experience.

Explore other reviews about Western Union

5.0
Apr 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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