Slow to react and not competitive in the 21st century - Anonymous employee Western Union Employee Review

2.0
Mar 24, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice location. The right idea on moving to the Silicon Valley. Good emphasis on Development staff ramp up.

Cons

Executives don't really understand the technology and the latest payment space. The company moved to the Silicon Valley to get the top tech talent but they brought the executives from Denver. Not a smart move

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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