Pros
You'll learn a ton especially if you're willing to put the time and effort into getting the info. There's so much to learn. You can work from home from time to time. Decent work/life balance if you allow it and don't let the job take over your life. Good people scattered throughout. Company events.
Cons
TONS of pointless and useless meetings. Everyone wants to find out why the light bulb blew out but no one wants to change it. WU corporate sees this place as an after thought, the only time they come by is to tell people how good other divisions of WU are doing and other pointless meetings. New people can struggle a bit, more so than most jobs. So many bosses. Barely any room for growth because people who are here stay for years and years. They've outsourced a large amount of jobs, effectively narrowing down their US staff for Speedpay to a fraction of what it once was a few years back. Only a few groups remain intact, the rest is foreign outsource teams. While this is something that saves the company money, it is a shame that one of the most iconic American companies has resorted to this. They also didn't try to reassign roles for the people who got laid off, very bad form. I fear that the rest of Speedpay will soon be outsourced until the NY teams are completely eliminated. Such a shame, this was a great company.