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      Western Union

      Engaged Employer

      Western Union reviews

      Extremely poor culture, top down. Need a miracle to turn things around. - Manager Western Union Employee Review

      1.0
      Feb 13, 2015
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are reasonable MSP coverage Travel Office space

      Cons

      No resources or tools to do your job Archaic systems, lacking real technology Takes ages if ever to implement anything Lack of support, bureaucratic, red tape Toxic culture destroying the business No investment or recognition in real talent Unqualified management with personal agendas Not confident that top leadership actually understood the business

      Explore other reviews about Western Union

      5.0
      Apr 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

      Cons

      The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

      3.0
      Jun 29, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Understand that traditional remittances are dying

      Cons

      Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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