Always on a journey ... never arriving - Anonymous employee Western Union Employee Review

3.0
Jul 1, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wonderful, smart, dedicated people. Company treated me incredibly well over the years -- they take care of their employees and truly care about them. Excellent support for onboarding, IT, etc -- the company has made great strides here.

Cons

At least half the the management team and several EVPs in particular are poor leaders, and extremely high company turnover in certain departments is the result. As long as this continues -- people who do not have the skill to lead or the functional skills needed for a particular role -- this will sadly continue. This makes it hard for those who are left and creates a vicious cycle.

Explore other reviews about Western Union

5.0
Apr 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

2.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Fast paced, lots of learning and growth

Cons

Lots of layoffs, poor executive team

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