Management is poor; team morale is poor - Anonymous employee Western Union Employee Review

3.0
Jul 27, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits and location; team as a whole is a good team

Cons

Management doesn't practice customer-first mentality; too many assigned trainings; company is not customer-centric; not aligned across the different corporate entities

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong training opportunities, competitive benefits.

Cons

Frequent organizational layoffs. Bureaucracy, micro management, poor communication that slows down decisions. Unrealistic quotas and limited career advancement.

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