Good company! - Customer Service Representative Western & Southern Financial Group Employee Review

Management wants to see and promote success

No work from home, always on-site

Located downtown, so very walkable. Optional pet insurance benefit is nice. They don't do layoffs, so very stable company to work for. An OK place to work at as a first job out of college. Provided daily lunch is sometimes really good.

The building has a roach infestation and they are spotted several times a month. Management tends to play favorites. One manager has been reported to HR multiple times by multiple people across many years for being too aggressive to the point several employees have had mental breakdowns, yet still retains their position. Dress code is business professional despite most never interacting with customers. No work from home at all. Company claims to be secular but very clearly has a Christian lean around Christmas time. Yearly raises do not keep up with inflation. Employees are told they are not to discuss their wages with each other, likely due to pay discrepancies between employees in the same roles.