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Western & Southern Life

Engaged Employer

Good pay and benefits, but unclear communication and training issues - Customer Support Specialist Western & Southern Life Employee Review

3.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Pay and Great Benefits

Cons

Constant Changes to compliance with unclear communication and poor training to hit goals.

Explore other reviews about Western & Southern Life

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible training. Took me from no knowledge in the industry to being totally prepared quickly.

Cons

Stressful work environment depending on the manager.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Local office was fantastic. The head of the local agency was a fantastic leader, one of the best I have had. The training program was very hands on. In terms of starting a financial practice with a firm, they have some of the best compensation, with a very strong base.

Cons

HR department is more like police on a different team than on your team. Always seemingly trying to make life harder for reps. Unlike anything I have ever dealt with.

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