It has been disappointing, frustrating and a waist of time - Team Leader Whataburger Employee Review

1.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

The only pro about working at the Whataburger in Mt. pleasant Texas is that the pay is better than anywhere in this area.

Cons

The Upper management staff does not supervise or communicate to their leads effectively and if problems arise the team leads are to blamed, There is no consistency with upper management no communication between shifts and managers, they tell you that you are training to become assistant manager but never follow through with promotion, and finally the work environment is chaotic, unorganized and there is no clear communication on Job duties and the assistant managers are never held accountable for their mistakes.

Explore other reviews about Whataburger

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, fun, rewarding, team spirit

Cons

None, great job for young people

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

At the Kingsfield and Highway 29 Location, I found that the people I worked with made it worth it. The rush hours were sometimes quite fun when everyone was flowing well. Pay raises are yearly with your annual review. They encourage moving up in the company.

Cons

Customer Service can be terrible for your mental health. I received a 20-cent pay raise, though it was for one year.

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