Metric driven - Customer Experience Associate Whatnot Employee Review

Strong culture, leadership really encourages feedback and listens/acts. I feel very supported by my manager and loyal to the company and the mission

Whatnot is all-consuming sometimes, but none of the work feels like a waste of time like at other companies

Good healthcare and good benefits.

Increasingly corporate culture Benefits slowly being rolled back every year Must use PTO for any holidays you want off as Ops agent/specialist Utter lack of leadership. Revolving door of managers because they refuse to promote internally for years Repetitive, dull work Toxic work culture. Very petty people in management who don’t accept anything but yes men Virtually no training established and hardly any SOPs written. What little there are of both are very poorly executed (aka people brand new to the work doing the training) No upward mobility whatsoever Arbitrary pay scales and performance reviews not necessarily aligned with performance or tenure. Disclaimer: experience entirely dependent on what team you’re on. Avoid T&R like the plague.