Employee undervaluation and low expectations for professional growth - Trust and Safety Specialist Whatnot Employee Review

2.0
Nov 30, 2024
Recommend
CEO approval
Business Outlook

Pros

The company offers good benefits

Cons

The company grows exponentially but without valuing their employees. Team over ego is one of the company's principles. However, it is clear that this is a one-way go in which great talents dedicate themselves extremely but are not valued or given opportunities for personal growth. The performance evaluation process is not fair and people management is not transparent. The scope of work, expectations and goals are not well defined and therefore the performance evaluation is subjective. There are many communication problems that are frequently reported, but there are no concrete and transparent initiatives by leaders to correct them. There are internal processes that are exhausting and stressful when it comes to cross functional teams, resulting in blockages and/or delays in the work of multiple teams, making the work environment unhealthy. The company is expanding globally, but internally they are and continue to be centered on the United States market, with the other markets being secondary and not a priority.

Explore other reviews about Whatnot

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong culture, leadership really encourages feedback and listens/acts. I feel very supported by my manager and loyal to the company and the mission

Cons

Whatnot is all-consuming sometimes, but none of the work feels like a waste of time like at other companies

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good healthcare and good benefits.

Cons

Increasingly corporate culture Benefits slowly being rolled back every year Must use PTO for any holidays you want off as Ops agent/specialist Utter lack of leadership. Revolving door of managers because they refuse to promote internally for years Repetitive, dull work Toxic work culture. Very petty people in management who don’t accept anything but yes men Virtually no training established and hardly any SOPs written. What little there are of both are very poorly executed (aka people brand new to the work doing the training) No upward mobility whatsoever Arbitrary pay scales and performance reviews not necessarily aligned with performance or tenure. Disclaimer: experience entirely dependent on what team you’re on. Avoid T&R like the plague.

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