THE WORSE - Cust Exp Specialist Whatnot Employee Review

2.0
Dec 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Fringe Benefits PTO There's nothing else

Cons

Work life balance Favortism Racism Untruthfulness of employees Having people in management that have no experience whatsoever Incompetent leadership and employees POC are unable to advance within the company They finally hired 1 person of color (POC) after us asking for several years Compensation

Explore other reviews about Whatnot

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong culture, leadership really encourages feedback and listens/acts. I feel very supported by my manager and loyal to the company and the mission

Cons

Whatnot is all-consuming sometimes, but none of the work feels like a waste of time like at other companies

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good healthcare and good benefits.

Cons

Increasingly corporate culture Benefits slowly being rolled back every year Must use PTO for any holidays you want off as Ops agent/specialist Utter lack of leadership. Revolving door of managers because they refuse to promote internally for years Repetitive, dull work Toxic work culture. Very petty people in management who don’t accept anything but yes men Virtually no training established and hardly any SOPs written. What little there are of both are very poorly executed (aka people brand new to the work doing the training) No upward mobility whatsoever Arbitrary pay scales and performance reviews not necessarily aligned with performance or tenure. Disclaimer: experience entirely dependent on what team you’re on. Avoid T&R like the plague.

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