Do Not Recommend - Customer Experience Specialist Whatnot Employee Review

Whatnot is a company with a very promising future.

There are few opportunities for employee development.

Good healthcare and good benefits.

Increasingly corporate culture Benefits slowly being rolled back every year Must use PTO for any holidays you want off as Ops agent/specialist Utter lack of leadership. Revolving door of managers because they refuse to promote internally for years Repetitive, dull work Toxic work culture. Very petty people in management who don’t accept anything but yes men Virtually no training established and hardly any SOPs written. What little there are of both are very poorly executed (aka people brand new to the work doing the training) No upward mobility whatsoever Arbitrary pay scales and performance reviews not necessarily aligned with performance or tenure. Disclaimer: experience entirely dependent on what team you’re on. Avoid T&R like the plague.