Good at store level, district micromanagement ruined experience. - Manager If Tire Sales Wheel Works Employee Review

2.0
May 12, 2015
Recommend
CEO approval
Business Outlook

Pros

They're not shy about promoting. Great shop environment. Part of Firestone Complete Auto Care, so you get the small local shop feel and loyal customer base with a huge national supply chain.

Cons

Store managers are not given the ability to hire, promote, give raises, etc. Everything is done through the District Managers, who rarely have any first hand experience with how the shop is doing, often only physically stopping by once every 2 month or so. The system combines the worst aspects of micromanagement with off sight, unhelpful management. It would often take me 3 or 4 days to even get ahold of my DM even for a simple question.

Explore other reviews about Wheel Works

5.0
Dec 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Good entry level job for auto mechanic. Helps pay for classes to get certificates.

Cons

Entry level - low wages and slow raises

2.0
Nov 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Employee benefits All expenses paid training ASE reimbursement Great co workers Big Discounts for employees

Cons

Pay Compensation way below industry standard Quality and quantity of work is heavily varied - not great on customers end Upper management only cares about money - it is a publicly traded company after all

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