No management and no innovating allowed. - Engineering Whisker Employee Review

1.0
Jun 16, 2022
Recommend
CEO approval
Business Outlook

Pros

The litter robot and feeder robot are a fun and interesting products. There are lovely office cats. Should be full of opportunities?

Cons

The entire engineering division has become an after thought. All new ideas and innovation can only come from the outside or paid consultants. Engineering isn't allowed to solve or think about problems Whisker wants to solve for pet parents. The only thing the engineer team does is work on changes that have no basis in fact or data from leadership. As well as go over designs from a consultant, but aren't allowed to give any feedback on its plausibility or manufacturability. From the software side of a consumer product development, there is no ownership, direction, or roadmap. It's multiple silo'd teams that work independently and leadership gets surprised when deadlines aren't met and solutions don't function as intended. Bringing up issues or trying to have constructive criticism immediately gets you labeled as "too negative", once this happens you will no longer have any say or power to make the products better. As for management, there is none. It's a wired mix of VPs and Directors that are incapable of leading their respective teams or adequately communicate. Either from work overload,carrying about their own interests, or being overstepped by people above them. Teams never know what each other are doing or the current state of the whole product. While an attempt to bring PMs on board was made, they joined the team with no position or goals in mind. They were forced to kind of make themselves a place that didn't solve any of the managerial problems. As well as multiple PMs were not given any resources to work on their projects. Management only cares about aspects that they can show off to leadership. All the other important stuff in between is left for the few remaining engineers that still care. If you belong in that group prepare to be thrown under the bus at every given opportunity. As for pay, it's not competitive or equal. Talking to coworkers makes it apparent how wildly different it is depending on when hired, gender, and age. Definitely not based on title or seniority. It's better for software than the other engineering fields, but don't expect a great offer. Look around the area and you can see Whisker isn't it. Raises aren't great and have been frozen for over 6 months now. They haven't said anything, but cash flow appears to be an issue. If you want a crushing automotive style engineering environment, with even less effective management, non-competitive pay, but in a different setting, I guess it will be fine for you. I want to love Whisker, everything the work on is supposed to be fun and interesting! They promised change during yearly reviews, but after 6 months it's much worse now. I suspect attrition in engineering soon. I don't know about other departments except for customer service, which has a new interesting loss leading direction.

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Whisker Response
4y
Thank you for taking the time to share a review of Whisker. We strive to uphold our company values of inventiveness, empowerment and tenacity within all of our departments and take steps to create life changing products for pets and pet parents alike. We take your comments seriously and will be shared with pertinent leaders.

Explore other reviews about Whisker

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

great company. great culture. great products.

Cons

I do not have any cons worth citing

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Whisker Response
1mo
Thank you for sharing this review of your time at Whisker! Your leadership supports our culture, environment, and ultimately our products!
1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The product and the product problems the company is trying to solve/fix are genuinely interesting, and the peer-level engineering team is full of fantastic, talented people. Pets in the office is also a nice perk.

Cons

Buzzword Innovation: The company wants to lean into software and the AI wave but has no idea what that actually means. Engineering leadership has mistaken using AI chatbots for actual technical innovation and thinks that constitutes building "AI-first products." Detached & Toxic Leadership: Direct management doesn't understand what their technical teams actually do. Leadership & software architecture is also highly toxic, frequently talking down to engineers and dismissing their work. Bloated Management Ratio: Following massive layoffs at the beginning of this year and the frequent high turnover, the engineering team has been reduced to a skeleton crew. Instead of backfilling individual contributors, the company feels it's better off hiring executives, leaving a completely bloated manager-to-IC ratio. Carrot-Dangling & Retaliation: Career growth and compensation are a game of constant carrot-dangling. Leadership claims they want feedback, but honest feedback is met with retaliation or issues being swept under the rug.

5
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Whisker Response
5d
Thank you for taking you time to share feedback. As Whisker evolves and grows, there are challenges that occur as we scale. We are so glad that you are having a great experience with your peers. The team members like you and your teammates are what truly makes us Whisker. We appreciate your time and energy in your engineering role, and we will be sharing your feedback with pertinent leaders.
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