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      A total mess - Marketing Wiley Employee Review

      2.0
      Sep 27, 2021
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full-time remote options, decent salary ranges.

      Cons

      A total mess. Unorganized structure of personnel and job roles and responsibilities. My work there changed every week which was really difficult for a multitude of reasons. It was impossible to set and work towards goals and very hard to know if what I was working on would even be necessary the very next week. There are a LOT of older, stubborn employees who are adverse to any sort of technical advancement or procedural change which also made even the most simple tasks impossible to get approval on. Lots of red tape and lots of antiquated methods.

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      5.0
      Jul 9, 2026
      Senior customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible time off, half day Fridays over summer

      Cons

      Bandwidth, need more headcount to be able to balance work and life

      2.0
      Jun 3, 2026
      Editor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay and benefits for publishing.

      Cons

      Once of the most toxic work environments I've ever worked at. Upper management tears editors down if you are not a favorite. Favorites are chosen by metrics that do not exist, and are subjective and arbitrary. Wiley is losing money because brilliant, young editors leave due to no support and toxic work environments. Wiley Trade is essentially a hybrid publisher. Author's put a lot of money into their book -- too much. There is very very little marketing and publicity support for authors. But they brand as more than there actually is. All in all a very sad place to work and sad for authors.

      2
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