Changes, oh the Changes - Territory Sales Manager WillScot Employee Review

2.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

-Great Pay Structure Salary and commission were very good. -Great Products/service Willscot does have the cream of the crop products and service. -Great Branch Teams/Operations All of the operations teams I worked with were polite and always willing to help.

Cons

-Overpriced Products/Market From day one It was clear Willscot was the most expensive option for storage and office solutions compared to competitors. Yes we had the nicer products, but not for 2-3x more per month. -Too Many Hands Involved (Sellers) Sales managers are graded off of how many units on rent we have in our markets, but established reps had contacts who only work with them. The commission for out/in dirt orders was more than fair, but when it comes down to keeping your job, the most important aspect is in-dirt orders for your assigned market. -Meetings Stacked on Meetings Tons of meetings. Sometimes 10-15 per week. -Constantly Changing Performance Metrics They expected us to have the time and motivation to make 40+ outbound calls per day and place 2 new orders as well. You are also expected to have a certain amount of furniture, add-ons, insurance, etc included in your quotes (upwards of 80-100% for certain categories of inclusions). You would find yourself adding items to quotes when the customer already made it clear they were looking for the cheapest option available. -Internal Help (Billing, credit, account specifics). It was almost impossible to get help when customers had problems that reps couldn’t fix. You ask someone, who asks someone, who needs someone else and eventually it would disappear and you’d have to start over from the first person. -Extreme Market Goals This company benefited greatly from Covid and goals were expected to be hit and growth shown following fluke years.

Explore other reviews about WillScot

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO Insurances Corporate culture Fellow employees

Cons

Corporate culture can be tough but is still fair.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Once upon a time, I enjoyed it.

Cons

New CEO took over. He’s pretty out of touch. My former colleagues call me and ask me return on a weekly basis still because it’s going poorly for them. They constantly make business decisions that counter organic growth. Probably because the motivator is not organic growth. Sales are treated like call center employees and there’s a ton of hate from the WS/ MM merger that wasn’t dealt with. It is definitely an ivory tower. You’re inside of it or you are not. If you’re liked, you can do whatever you want. As long as it looks like you’re committed to the group. This means that you can’t share a dissenting opinion though. Two of the worst three managers I have ever seen were there. They target individuals who don’t go be them the metrics they want in safety or performance. HR’s goal is to protect the company. Share nothing with them, ever.

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