Great Company - Billing Resolution Customer Care WillScot Employee Review

5.0
Jul 20, 2016
Recommend
CEO approval
Business Outlook

Pros

I love the people and the values that are present within the company. Nothing bad to say about the management here. I am glad to have found such a great job. It can be daunting at times, but the team as a whole works together with such unity, that any problem can and will be deciphered and resolved.

Cons

You are dropped right into work with little training, but everyone helps you catch up quickly.

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WillScot Response
9y
Thanks for your feedback and appreciate your positive comments. We are always looking to enhance our training and onboarding experience for new hires. Hopefully you have been able to see the improvements that are being made. If you have any additional feedback, please don't hesitate to reach out to me directly. astorck@mobilemini.com

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Cons

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1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Once upon a time, I enjoyed it.

Cons

New CEO took over. He’s pretty out of touch. My former colleagues call me and ask me return on a weekly basis still because it’s going poorly for them. They constantly make business decisions that counter organic growth. Probably because the motivator is not organic growth. Sales are treated like call center employees and there’s a ton of hate from the WS/ MM merger that wasn’t dealt with. It is definitely an ivory tower. You’re inside of it or you are not. If you’re liked, you can do whatever you want. As long as it looks like you’re committed to the group. This means that you can’t share a dissenting opinion though. Two of the worst three managers I have ever seen were there. They target individuals who don’t go be them the metrics they want in safety or performance. HR’s goal is to protect the company. Share nothing with them, ever.

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