Used to be a good company but now it’s on the cusp of dying. - Senior Account Executive WillScot Employee Review

1.0
Nov 13, 2017
Recommend
CEO approval
Business Outlook

Pros

There are good people that work within the company and are willing to extend a hand and help. They somewhat pay well compared to others.

Cons

If you like customer retention then you will be disappointed if you work here. Company finds ways to bill the client for frivolous charges that isn’t warranted. They have a minimum customer damage charge that they must charge no matter what or whom the customer you are trying to charge. Company charges clients $1000.00 if customer needs the building picked up within 30 days even tho our competitors don’t charge. This makes it very difficult to keep customers. The company would rather lose a deal because customer doesn’t want to lease the furniture or “VAPS” for the building. The company doesn’t pay vendors even tho it risk having a deal late and risk the relationship with the client BUT will go out and spend thousands of dollars traveling and paying for an open tab at the bar. Priorities are in the wrong direction. We are now wanting charge the client a premium to make the building standard even tho we have charged the client before to make it custom and then charged them again to make the unit back to standard. This makes it difficult to secure deals and have the clients trust. Company is real quick to fire someone without notice. I’ve seen many people let go because they weren’t given the tools they need.

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5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO Insurances Corporate culture Fellow employees

Cons

Corporate culture can be tough but is still fair.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Once upon a time, I enjoyed it.

Cons

New CEO took over. He’s pretty out of touch. My former colleagues call me and ask me return on a weekly basis still because it’s going poorly for them. They constantly make business decisions that counter organic growth. Probably because the motivator is not organic growth. Sales are treated like call center employees and there’s a ton of hate from the WS/ MM merger that wasn’t dealt with. It is definitely an ivory tower. You’re inside of it or you are not. If you’re liked, you can do whatever you want. As long as it looks like you’re committed to the group. This means that you can’t share a dissenting opinion though. Two of the worst three managers I have ever seen were there. They target individuals who don’t go be them the metrics they want in safety or performance. HR’s goal is to protect the company. Share nothing with them, ever.

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