Quickly became one of the worst jobs I've ever had - Inside Sales Representative WillScot Employee Review

1.0
Apr 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Good people on the local level. 2 weeks of personal and vaca time as soon as you start.

Cons

Everything else. Trucking is horrendous, quality of units are below par, and you're the highest priced container company on the market. If you want to be a 'premium' company, you have to deliver premium customer service.

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WillScot Response
8y
Thank you for your feedback and it appears you had an unfortunate experience while working here. Apologies for that. We are always continuing to invest money in the quality of our product as well as adding new units to our fleet. The reason we can do this is because we are a premium product, possess industry leading Customer NPS scores, A "World Class" TRIR safety rating, have dedicated people that are committed to generating success and the most talented sales team across any industry. The good news is that our ISR turnover rate is nowhere near 50%. We are focused on finding talent with the characteristics that align with our Core Values and want to win with our customers by providing them the best experience possible.

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5.0
Dec 4, 2025
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CEO approval
Business Outlook

Pros

PTO Insurances Corporate culture Fellow employees

Cons

Corporate culture can be tough but is still fair.

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Once upon a time, I enjoyed it.

Cons

New CEO took over. He’s pretty out of touch. My former colleagues call me and ask me return on a weekly basis still because it’s going poorly for them. They constantly make business decisions that counter organic growth. Probably because the motivator is not organic growth. Sales are treated like call center employees and there’s a ton of hate from the WS/ MM merger that wasn’t dealt with. It is definitely an ivory tower. You’re inside of it or you are not. If you’re liked, you can do whatever you want. As long as it looks like you’re committed to the group. This means that you can’t share a dissenting opinion though. Two of the worst three managers I have ever seen were there. They target individuals who don’t go be them the metrics they want in safety or performance. HR’s goal is to protect the company. Share nothing with them, ever.

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