Pros
You get to meet and work with some very nice people
Cons
-Company is prejudice/racist -Supervisors have no idea what they are doing, must learn everything yourself. -End up micromanaging people that get paid more than you -Have to others how to do their roll that get paid more than you. Most of the time you will just end up doing everything for everyone else. -No bonuses -only 3% raise a year no matter how good or bad you did. -No positive reinforcement, negative reinforcement only -No company culture whatsoever -mandatory overtime -CSS roll is split into 3 tiers, Phone Representative, Work Order Representative and Billing Representative. No difference of payment between them despite MAJOR workload difference. -Never receive recognition for doing well. Coworkers and other employees will appreciate your efforts but management will turn a blind eye -CEO will rave about how well the company is doing and how they "have a surplus of money" yet they will delay everyone's raise due to the pandemic that they 100% took advantage of. -Upper management will not listen to your ideas that would be helpful to coworkers and customers. -Company has absolutely no regard for customers and will take advantage of anyone they can. -They will make you feel guilty for calling our sick or using PTO -You will barely be covered when you go on PTO and will be more stressed than before you left so might as well not go. -Workload is outrageously overwhelming -You end up doing the sales reps jobs, branch coordinators jobs and your supervisors jobs for them. -Upper management will but absolutely no effort into motivating you and will work you dry. -Empty promises of business travel, fun activities, etc. -No one goes to happy hour or lunch together -clock in and out for the day and for lunch is by the minute and you will be called out for any misses. -will be forced to do things way out of your pay grade -will be treated like a school child if you are caught on your phone, go to the bathroom too often, talk to your coworkers too much. -they will work you until you are sick -no one cleans the office so it's stuffy and gross in there. You will be perfectly fine and then walk into the office and start sneezing, coughing and sniffling -no room for growth, only more responsibilities but the same salary. -AND AS THE ONLINE JOB DESCRIPTION SAYS, "Much more!"