Pros
For a recent HS/College graduate, the Inside Sales Rep role has potential to make decent money. That’s IF they get a good territory. The TSM role is a complete joke, they turned them into a branch Inside Sales Representative, only with more responsibility. TSM’s have no control over their territory, any ISR/TSM can quote in your dirt. Now have to sell against competitors, you compete with your own sales team.
Cons
You have zero autonomy! You will spend more time checking boxes to make leadership look good than winning business and developing customer relationships. The sales teams are given unrealistic expectations. These sales goals are in direct conflict with branches capacity to produce the volume and/or fleet. Willscot will not invest in new fleet nor allocate funds to properly refurbish the unit. Customers aren’t happy with the end product and often have to make multiple service calls throughout their lease. Customers pay a premium for subpar units and service. You are their primary contact, you get the upset calls and you have little to no upper management support to make it right.