Pros
This job pays decent and you get great benefits as far as payed holidays, floating holidays, vacation days and accruing sick hours. Good environment to learn new skills.
Cons
HORRIBLE communication from manager to manager and from manager to service techs. CONSTANT putting projects off until the last minute and then freaking out trying to get it done before the deadline and expecting good results with little time to deliver them. That left a LOT and I mean A LOT of cut corners. Some days I was embarrassed with what we were delivering to customers and it was all because of horrid time management and unwise job delegating within the branch management. Corporate would probably have been upset if they could have been there for a few weeks to observe. Then there are the safety "blow ups". This happens every 4 months or so, when management hears some corporate big wig is visiting and then decides "STOP EVERYTHING! Get this place cleaned up to give the ILLUSION we actually take care of the place when they aren't around." The next thing that happens is they get HUGE on random safety topics. That lasts for about a week. Then it gets chill again. This process repeats itself like clockwork 3-4 times a year. Rumors also spread like wildfire. ONE bad rap from ONE person makes it to management or a manager doesnt like you, its over. No getting out of that hole. Believe it or not, this is the short version of all the stupidity, hypocrisy and ignorance that seems to just ooze from certain people at this company. The last thing thats worth mentioning is this: some may say (as I was also told), that they promote from the inside and you can work your way up. This is 50% true. Some have worked up to management positions. However, I worked at this company for 2 1/2 years including temp time and I witnessed someone get hired, work about 1 month as a service tech, then "randomly" get promoted to a position that before he was promoted, we only needed ONE of. He kept that position, somehow gained enough notoriety with the big man in the branch and was eventually (within a few months) making demands to people who had way more experience than him. His inexperience showed EVERY day. He was also a liar. A bad one that somehow got away with it. I am speaking for all of my past fellow employees here because we all saw it. We all suspected a conflict of interest due to him being buds with the branch manager. Just too much stuff getting swept under the rug to believe otherwise. All in all, sketchy management and bad deadline handling hurt this company and make it a frustrating place to work.